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Pittsburgh, PA
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IT Service and Support
DSSC Solutions Company provides complete IT service and support designed for small to mid-sized businesses in Pennsylvania, Ohio, and West Virginia. We focus on computer network systems, offering advanced data solutions and modern network cabling. We know that dependable IT systems are vital for your business to run smoothly. Our services include:
- Computer network sales and services
- Back-up and disaster recovery solutions
- Cabling installations
- Vocational products
- Dictation systems
- Typewriter restoration (focusing on IBM Typewriters)
Contact DSSC Solutions Company today for all your IT service and support needs.
Why Your Business Needs Professional IT Service and Support
In today's digital world, strong IT systems are key to business success. Here's why professional IT service and support matter:
- Reduces downtime and keeps productivity high
- Strengthens cybersecurity
- Safeguards data and helps quick recovery after disasters
- Improves network speed and reliability
- Gives access to new technologies and proven methods
- Lets you concentrate on running your business
DSSC Solutions Company can help with all these needs, keeping your business competitive and safe in the digital world.
Why Choose DSSC Solutions Company
DSSC Solutions Company stands out in IT service and support for these reasons:
- 78 years of industry experience
- Better Business Bureau (BBB) accredited
- Women Owned Small Business (WOSB) certified
- Locally owned and operated since 1947
- Partnerships with leading tech companies (Microsoft, CISCO, HP, etc.)
- One-on-one consultations with dedicated customer service
- Quick, reliable results at competitive prices
- 24-hour emergency service available
- Money-back guarantee
We're committed to honesty, value, and community. This means you'll get great customer service that fits your business needs.
Contact Us
See how professional IT service and support can help your business grow. DSSC Solutions Company offers advanced data solutions, modern network cabling, and full IT support. Our team will work directly with you, giving personal advice and dedicated service. Don't let IT problems slow your business down. Contact DSSC Solutions Company today to start improving your IT systems. We'll help make your business more efficient, secure, and productive.
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Customized Support Agreements
With a full staff of resources with certifications spanning the entire spectrum of technology, DSSC Solutions Company is capable of meeting your needs with a customized support agreement. We know every business has a unique set of equipment needs and that has translated into creating a wide range of support agreements just to support you.
With our customized, flexible contracts, we are able to offer solutions that you will find will fit your business model. Call us today and let DSSC Solutions customize a support agreement for you today!
Items We Offer Include
- 24/7 emergency coverage
- Onsite service that includes parts, labor, and travel
- Hardware telephone support
- Remote diagnostic hardware support
- Hardware inspection
- Loaners
- Supply discount
- Prepaid support at discounted rates
- Weekly visits
- Proactive monitoring
- Help desk support
- Saturday and Sunday work if needed
- Contracted or seasonal help
- Vacation coverage
- Typewriters and printers serviced
- Quick response
- Unlimited phone support
- Monthly, quarterly or yearly contracts
- Older equipment serviced
- Network servers installed
Project Management Services
- Are you pressed for time with other responsibilities that keep you from properly managing a technology installation project?
- Do you have a budget for your project that by no means can be exceeded?
- Are you working with multiple vendors on your project?
- Do you lack the resources to officially assign a Project Manager?
If you answered “Yes” to any of these questions, you need to seek fully-qualified and experienced DSSC Solutions Company professionals who will assist your organization with your project to ensure that it gets done on time and within budget.
DSSC Solutions Company will provide professional project management resources that will allow you to focus on managing your business while new technological solutions are installed or existing systems are upgraded. The idea is to let you focus on your operations while we manage the technology project.
Contracted Services and Projects Include
- Help desk support
- Vacation relief
- Seasonal requirements
- Onsite maintenance for customers without IT departments
- Printer repair
- Assist with large projects
- Sales/service telephone support
- Remote support for home users
- Multiple site/location support
- Cabling
DSSC offers many flexible staffing options to help with your increased work demands or seasonal fluctuations. All our contracts are customized. Just give us a call, and we can customize a special contract for you.
Mail-In Repair
Please call or email first to make sure we can service your equipment. To send in broken equipment for repair, include your name, company, phone number, your return shipping address and a brief description of the problem. Our engineers will call you with an estimate of the repair.
Dictation Repair
- DAC Stations, all models
- DAC microphones
- Lanier Portables
- Lanier Transcribers
- Lanier Ovation Stations
- Lanier Court Reporting Systems
- Norelco Portables
- Norelco Transcribers
- Philips Digital Units
- Philips Digital Transcribers
- Philips Speech Mics
- Sony Portables
- Sony Transcribers
Walk-In Repair
Please call or email first to make sure we can service your equipment. Our engineers will call you with an estimate of the repair.
Fax Repair
- Murata fax machines
Printer Repair
- HP
- Lexmark
DSSC Onsite and Remote Repair
Our service team is dedicated to fixing your equipment. Please call (855) 202-3039 to place an onsite service call and/or remote session with one of our engineers.
Network Component Repair
- Switches
- Firewalls
- Routers
Contact Us
Attention: Service Department
DSSC Solutions Company
1480 Dormont Avenue
Pittsburgh, PA 15216
(855) 202-3039
Typewriter Repair
- IBM WheelWriter
- IBM Selectric
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